For free shipping orders, we reserve the right to select the delivery company . Unfortunately, we are unable to accommodate requests for a specific delivery company. Shipping carriers used include: Sagawa Express, Japan Post, Yamato Transport (Kuroneko Takkyubin), or DHL International Express. Please note : Available shipping options may vary depending on your country.

Once your order ships, we allow our shipping carriers a reasonable amount of time to process it . The estimated transit time is 7-14 business days .

We are not responsible for any delays in express delivery caused by epidemics, bad weather, equipment failure, or delivery attempts.

Be sure to check the package for pickup or forwarding address! If you accept a package that was purchased with a fraudulent credit card, the item becomes stolen property. You may be responsible for any legal or collection action related to your delivery.

All orders ship from our warehouse with free shipping worldwide .

Free shipping may not be available for large/bulky items or certain destinations at our discretion.